ISO 9001:2015 Quality Management System
ISO 9001:2015-What is Quality Management System?
Quality management system (QMS) is a set of policies, processes and procedures required for risk-based and process-based planning and execution in an organization’s core business.
A few details about ISO 9001:
There are several different documents in the ISO 9000 family of standards, but ISO 9001 is the only standard in the 9000 series that requires certification. The current version is ISO 9001:2015, which was published in September of 2015 (thus the: 2015).
- It does not matter what size your organization is: 1 person or 1 million people.
- It does not matter what industry you are in (service or manufacturing) – it can be a restaurant, consultancy, manufacturing company, government entity, etc. There are other standards based upon ISO 9001 for a few specific industries.
- It is nota standard for products. It does not define product quality. This is a process-based standard: you use it to control your processes, then your end product should meet the desired results.
- It is not a personal Standard – a person cannot get certified to ISO 9001, instead an organization or company becomes certified.
- It is not a membership group – An organization cannot “join” ISO 9001.
What are the Benefits of ISO 9001 Quality Management System?
• Increases profitability, productivity and customer satisfaction,
• It strengthens the corporate image,
• The organization is more easily accepted in international markets,
• Provides easier cooperation with other quality certified customers / companies,
• Provides effective reduction in costs arising from faulty service or production,
• Offers a systematic and methodical approach to realize continuous improvement,